How can we help?
Tell us what happened, which screen you were using, and when it occurred. Do not email passwords, payment-card details, or customer health information.
Contact support
Email support@spotwait.com. Launch support target: acknowledge urgent access, queue, privacy, or billing incidents within one business day.
Account and data requests
Account owners can delete their account inside SpotWait under Settings → Account → Delete account. For access, correction, export, or deletion questions, use the same support address.
Service status
If QR joining or the staff dashboard is unavailable, keep a temporary paper list and avoid collecting information you do not need. SpotWait support will post incident instructions here when a public status page is activated.