For walk-in service businesses

One live line customers can trust.

Customers scan a QR code, join in their browser, see their place, and return when your team calls them.

Explore the queue workflow

See the customer and staff steps behind a simple walk-in queue.

Start simple. Add only the controls you need.

Configure services, group size, wait estimates, status visibility, notifications, notes, and branding without adopting a full industry-management suite.

QR joining

A browser-first join flow for customers.

Live status

Place in line and ready state stay visible.

Staff control

One operational view for the active queue.

Free tier

Test SpotWait in a real workflow.

Create one location, publish one active QR queue, and test the complete browser workflow with up to 50 ready texts per month.

Start with the complete core workflow

  • One location and one active queue
  • QR joining with no customer app
  • Browser status pages
  • Up to 50 ready texts per month
Create a free waitlist